Last Updated: 23/10/2025
Introduction
The Herefordshire Golf course and The Causeway Estate (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the personal information we collect through our website, products, services, and communications.
Information we Collect
We may collect personal information from you when you visit our website, use our products or services, or communicate with us. The types of personal information we may collect include:
Contact information such as name, email address, mailing address, and phone number.
Account information such as username and password.
Payment information such as credit card details (however, we do not store credit card information ourselves, but rely on trusted third-party payment processors).
Information you provide when you communicate with us, such as through customer support enquiries or feedback
How we use your Information
We may use the personal information we collect for the following purposes:
To provide, operate, and improve our products and services.
To communicate with you, including responding to your enquiries and providing customer support.
To process transactions and payments.
To send you important updates and promotional materials related to our products and services, if you have opted in to receive such communications.
To comply with legal obligations and enforce our terms and policies.
Disclosure of your Information
We may share your personal information with third parties in the following circumstances:
With service providers and partners who help us operate our business and provide our products and services.
With our affiliates and subsidiaries for business purposes.
In response to legal requests or to comply with applicable laws, regulations, or legal processes.
In connection with a merger, acquisition, or sale of all or a portion of our business.
Legal Basis for Processing
We process your personal information under the following legal bases:
Consent: When you have given clear permission for us to process your data for a specific purpose.
Contractual necessity: When processing is required to fulfil a contract with you.
Legal obligation: When we are required by law to process your data.
Legitimate interests: When processing is necessary for our legitimate business interests, provided your rights and freedoms are not overridden
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria for determining retention include:
The nature of the data
Legal obligations
Business needs
Data Security
We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent. If you believe we have collected such data, please contact us immediately.
Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your personal information. To exercise these rights, please contact us using the contact information provided below.
Consent and Opt-Out
Where we rely on your consent to process personal data (e.g., for marketing communications), you may withdraw your consent at any time by:
Clicking the “unsubscribe” link in our emails
Contacting us directly using the details provided in the “Contact Us” section
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the “Last Updated” date at the top of the website page, and in the version history below.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@causewayestate.com
Phone: 01432 803 267
Address: The Causeway Estate, Raven’s Causeway, Wormsley, Hereford HR4 8LY, United Kingdom